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  • Question 1.  I need know how can I register and how can I login?

    Answer:

    After 6 months hard working,apextone's new website started to work in 9th,Sept,2013.

    The visitor can read some parts of the website but if the customer wants to read more details about each product or wants to download some informations in "download" category,he must register firstly then email us so we can veryfy the registration and let it pass if the information is OK.If the customer doesn't email us we will check time by time then pass the registration.Then the customer can use the user name and passwd to login.If the customer forgets the password,please email us so we can reset the passwd for him and email back him.

    The details of the product are including of more product photos from different view angles,more specificaitons,videos if it has.

    In the "download" category the customer can download the latest product catalogues and some technical supports after login.

    All the price informations will be now shown in the websites with or without login,the customers need email us.

  • Question 2.  If we cannot find the model on your website, what should we do?

    Answer: contact us via email for the information you require.
  • Question 3.  Does Apextone offer service after sales?

    Answer: yes.  we believe after sales service is very important.
  • Question 4.  Can apextone make a product according to a customer’s special requirements?

    Answer:

    yes.  we can work from your ideas, artwork and specifications.

  • Question 5.  Can i request a sample before placing my order?

    Answer:

      yes.  approximate delivery time is one week.

  • Question 6.  What's the lead time for an order?

    Answer:

                first oem order, aproximately 40 days.  thereafter, 30- 35 days.  standard orders are quicker depending on available stock and quantities required.  we will confirm delivery time when we receive your order.

  • Question 7.  What is the MOQ for each product?

    Answer:

     normally 100 pcs for stands, connectors, speakers, projector screens and 50 pcs for cables, studio microphones, mixers and amplifiers.  however, we are flexible with quantities.  if a customer is unable to meet the moq requirements, please contact us. 

  • Question 8.  Does Apextone accept OEM?

    Answer:

                  yes.  we can print and package using your own design and logo.  however,   there will be an additional cost depending on the product and quantity. 

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Email:Sales@apextone.com
Tel: +86-574-87288616   Fax: +86-574-87882550
Add: Rm511, Aolisai Bdg,No.958,Qianhu N.Rd,Ningbo,China
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